Privacy Policy

Effective Date: 1 September 2025

Last Updated: 1 September 2025

At Master Prompt Ltd (“Master Prompt”, “we”, “us”, “our”), we are committed to

protecting your privacy and handling your personal information in accordance

with the General Data Protection Regulation (GDPR), the Data Protection Act 2018

and other applicable Irish and European data protection laws.This Privacy Policy

explains how we collect, use, store and protect your personal information

when you visit our website or use our services.

1. Data Controller

Master Prompt Ltd is the Data Controller responsible for processing

your personal information.

Contact details:

Master Prompt Ltd

Email: admin@masterprompt.ie

Website: www.masterprompt.ie

2. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

• Name

• Business name

• Job title

• Email address

• Telephone number

• Postal address

  
  

Business Information

Where necessary to provide our services, we may collect business information such as:

• Business processes

• Operating procedures

• Brand guidelines

• Documentation

• Marketing material

• Business objectives

  
  

This information is used solely to create your bespoke Master Prompt

or provide agreed services.

Technical Information

When visiting our website we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Cookies and analytics information

  
  

3. How We Collect Information

We collect information when you:

• Complete a contact form

• Book a consultation

• Purchase a product or service

• Subscribe to updates

• Contact us by email or telephone

• Visit our website

• Use our online services

  
  

4. Why We Process Your Information

We process personal information to:

• Provide our services

• Create bespoke Master Prompts

• Process payments

• Deliver digital products

• Communicate with you

• Respond to enquiries

• Improve our products

• Provide customer support

• Comply with legal obligations

• Prevent fraud

• Maintain website security

  
  

Where you have consented, we may also send marketing communications.

You may unsubscribe at any time.

5. Legal Basis for Processing

We process your information under one or more of the following lawful bases:

• Performance of a contract

• Legal obligation

• Legitimate interests

• Consent

  
  

6. Sharing Your Information

We do not sell personal information.

We may share information with trusted service providers who assist in

delivering our services, including:

• Website hosting providers

• Payment providers

• Email providers

• Analytics providers

• Cloud storage providers

• Customer support software

• Professional advisers where required

  
  

Each provider is required to protect your information in accordance with applicable law.

7. AI Platforms

Master Prompt creates AI implementation frameworks which may be used with

third party AI providers including:

• ChatGPT

• Claude

• Google Gemini

• Microsoft Copilot

  
  

Unless specifically agreed, we do not upload your confidential business information

into third party AI systems on your behalf.Clients remain responsible for deciding

what information they submit to any AI platform.

8. Prompt Shield™

Where Prompt Shield™ is implemented, it is designed to help reduce unnecessary

exposure of commercially sensitive business information during AI interactions.

Prompt Shield™ supports secure AI workflows but does not replace appropriate

cybersecurity, encryption or access control measures.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the

purposes for which it was collected.

Typically this includes:

• Customer records for up to 6 years where required for accounting and legal purposes.

• Consultation records while discussions remain active.

• Marketing consent until withdrawn.

• Website analytics in accordance with our cookie settings.

  
  

Information is securely deleted when no longer required.

10. International Transfers

Some of our technology providers may process information outside the

European Economic Area. Where this occurs, we ensure appropriate safeguards

are in place, including Standard Contractual

Clauses or other lawful transfer mechanisms.

11. Your Rights

Under GDPR you have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your information.

• Restrict processing.

• Object to processing.

• Withdraw consent at any time where processing relies on consent.

• Request a copy of your information.

• Request transfer of your information where applicable.

• Lodge a complaint with the Irish Data Protection Commission.

  
  

12. Cookies

Our website uses cookies to improve functionality and understand how

visitors use our website.

Cookies may be used for:

• Essential website functionality.

• Analytics.

• Website performance.

• Security.

• Marketing where consent has been provided.

  
  

You can manage cookie preferences through your browser or our cookie banner.

13. Security

We use appropriate technical and organisational measures to protect your information,

including:

• Secure website hosting.

• SSL encryption.

• Password protected systems.

• Restricted staff access.

• Regular software updates.

• Malware protection.

• Secure cloud storage where applicable.

  
  

While we take reasonable steps to protect your information, no online

system can be guaranteed to be completely secure.

14. Third Party Websites

Our website may contain links to third party websites.

We are not responsible for their privacy practices and encourage you to read

their own privacy policies.

15. Children’s Privacy

Our services are intended for businesses and individuals aged 18 or over.

We do not knowingly collect personal information from children.

16. Changes to this Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

17. Contact Us

If you have any questions about this Privacy Policy or wish to exercise

your data protection rights,

please contact:

Master Prompt Ltd

Email: admin@masterprompt.ie

Website: www.masterprompt.ie